Feedback For Forest of Dean Pest Control
Grahame provides an absolutely superb service. He arrived within an hour of me calling (on a Saturday) and offered to treat then and there. He came recommended to me, and I would recommend him to others.
Mr D - January 2015
The service provided was excellent and everything explained to us fully, excellent service.
J H - November 2014
Very good customer service. To start with I got a call-back within 24hours of the request. I was then given some very honest advice from a very polite gentleman. Based on the description of the problem, I was reassured that there was nothing to worry about and that the wasps would be gone within 7-10 days and that the problem shouldn't re-occur. However, if I was at all concerned or if this wasn‘t the case then he would investigate further. I found it very refreshing to get good advice over the phone and also feel reassured that I could call-back if I had any further concerns.
M N - January 2015
If you have a pest issue look no further ... I wasted a fortune on Rentokil and have had stress and sleepless nights. I cancelled the contract and went to Graham who in 4 days has done what Rentokil couldn‘t do in 3 months. Wish I had gone to him first... Don‘t even think about going elsewhere the man is fantastic.
J T - November 2014
Very fast and efficient service, no problems.
Mr R W - March 2014
Very good service, prompt and efficient, got rid of the problem in my roof, very pleased.
H R - March 2014
Excellent and quick service. Friendly and efficient staff.
L M - March 2014
I am very happy with the service I have had. Look forward to a long business relationship.
Y K - March 2014
Excellent service. Very friendly and helpful. Would highly recommend.
S W - March 2014
Job successfully completed within time stated, keeping hens safe and ridding of rats.
Mrs R - March 2014
Outstanding, efficient, reassuring service. Lovely man who went above and beyond the service requested.
S & C H - February 2014
Graham came and done 4 visits to eradicate our mole infestation. He trapped and removed 3 moles.
G C - January 2014
We had a problem with flies in the loft and bedrooms which Graham eradicate for us, quickly and effectively.
G C - January 2014
Grahame turned up ten minutes before he said. Very friendly and explained everything he was going to do.
J B - December 2013
Very prompt and efficient service. Would not hesitate to use again.
D L - December 2013
Very nice, quick to respond, very thorough. Did the job well. Will use again as needed.
D L - December 2013
I was very happy with the company. They were on time and I felt very comfortable with the treatment.
C M - November 2013
I would recommend this company.
A - November 2013
Very professional. Always helpful and polite. Good value for money. Highly recommended.
J E - November 2013
Graham was very helpful and friendly. He talked us through the issue we had and gave us lots of his time to help me solve the problems.
T R - November 2013
Used them before and will definitely use them again. Very reliable and tidy.
S H - October 2013
The service was 100% satisfactory! Graham was polite and very informative and I was very pleased.
K H - October 2013
Excellent service, very understanding of my worries in person and if contacted on the phone.
T H - October 2013
Responding within 4 hours, dealt with both wasps‘ nests, very grateful.
G W - October 2013
Informative, thorough treatment, good advice.
Ms B - October 2013
Very professional and prompt, overall great service.
Mr T - October 2013
Very knowledgeable and courteous.
Ms G C - September 2013
If I phone him he is very prompt, can not fault him.
The Camphill Village Trust - September 2013
Always on time, very courteous, told us exactly what was happening and when, Delivered what he promised when he said he would.
Enterprise Inns Plc - September 2013
Very helpful and diligent.
Mr & Mrs N - August 2013
I have used them a lot and will continue to do so. I recommend them.
Dennis Reed & Co - July 2013
Thank you so much for sorting out this problem so efficiently for us. And I‘m very grateful to you for your flexibility. Thanks also for the paperwork; exactly what I needed and I‘ve already forwarded it to the purchasers. I can only say it has been a real pleasure dealing with someone who demonstrates such expert knowledge, a professional approach and practical flexibility. And such a contrast to some of the other ‘professionals’ I‘ve been dealing with lately, who seem to generate problems not deliver solutions!! I have strongly recommended you to all involved so far, and will continue to do so. We have been plagued with mice for years at the cottage, and I‘ll suggest the purchaser gets in touch with you with a view to eradicating them, and more importantly, tracking down their point(s) of entry.
An Efficient and Friendly Service for Pest Extermination (Hornets).
Prompt service was offered, Mr Smith explained everything he did, and was very polite and did a very good job.
Grahame and Forest of Dean Pest Control have been selected as our preferred Pest Control Company for our Festival Events. The reasons for this are the very efficient and speedy pest control service, also the extensive and helpful information, fact sheets, safety data sheets and variety of natural pest control solutions. Everything was explained clearly and proved very helpful for Health and Safety. Grahame has always responded with speed and addressed emergency call outs professionally and with speed and effective results.
A S - Festival Republic
From Day 1 Graham has been knowledgeable, reliable and helpful in restoring Pest Control at Terrell‘s to the necessary modern standard. This assistance has covered both the existing factory and surrounds and the new purpose built factory we are commissioning at present.
I am delighted with the progression of Pest Management on site and indeed have recently had a third party AIB hygiene audit where the site achieved the highest pest management score ever. Our level of improvement was significant. Graham has managed to inspire his team, showing personal dedication and enthusiasm, which has delivered the results to maintain the contract and improve the service and relationship between the two businesses.
Whilst working as a Consultant for a company in South Wales, I decided to use the services of Forest of Dean Pest Control. I contacted the Head Office and was both pleased and surprised at the speedy response and subsequent meeting with Graham Smith to discuss the requirements of the company. After signing the agreement and up-grading to their pest Control Service, I admit I was wary of the service that I would receive and can honestly say that Graham and his team have been professional and extremely helpful at all times. I am more than happy with the service provided, any problems or queries that I have are dealt with immediately. By dealing with issues directly Graham has provided the personal touch, which is usually lost within larger organizations. Graham is an asset to the Company and as a result my perception of the Company has completely changed, to the point whereby Forest of Dean is now recommended to all premises that I visit.
Just wanted to drop a quick line to express our gratitude to you for the outstanding service we have received. As you are aware we had to terminate our previous pest control contract with a rival firm due to the appalling service we had. This had left us with an intolerable situation where we were almost at risk of being overrun by mice and rats. This would ultimately have affected the running of the Hotel to a disastrous degree. Within 2 weeks your staff had the situation under control and it is very rare that we now see any evidence of pests. To achieve this result your staff were on site almost every other day for the 2 weeks and they would call in as soon as we rang you. I would appreciate if you could pass our thanks on to all involved.